Frequently Asked Questions
Everything you need to know about B2Bpipe. Can't find what you're looking for? Book a demo and we'll answer your questions live.
1Getting Started
What is B2Bpipe?+
We configure Claude Desktop, Apollo, Gmail/Outlook, and your calendar into a unified AI-powered outbound sales engine. Claude searches Apollo using natural language, generates personalized cold emails, manages follow-ups, and books meetings on your calendar — all from one interface you control.
What do I need to get started?+
An active Apollo account (any plan), a Google Workspace or Microsoft 365 account, and a business need for outbound prospecting. We handle the rest — Claude Desktop setup, OAuth connections, calendar integration, and campaign configuration.
How long does setup take?+
Typical time from onboarding call to first campaign launch is 3-5 business days. The onboarding call itself takes about 45 minutes. Most of the remaining time is Claude processing your ICP and generating initial campaign drafts for your review.
Do I need technical expertise?+
No. We handle the entire technical configuration. If you can describe your ideal customer and review email drafts, you have everything you need. For teams that want it, we're happy to screen-share during the setup process.
2Technical & Privacy
How does the Apollo connection work?+
Apollo connects to Claude Desktop via OAuth using the Model Context Protocol (MCP) Connector framework. You authenticate once — no API keys to copy, no configuration files to edit. Claude accesses Apollo through the approved Connector scope and runs on your existing Apollo credits and plan limits.
Is my Apollo data secure?+
Yes. Your Apollo data stays in your Apollo account. Claude accesses it through the OAuth-authorized Connector scope during your session. We never see, store, or have access to your Apollo data. The integration runs entirely within your Claude Desktop environment.
Where do my emails actually send from?+
Emails send from your actual Gmail or Outlook address — not a third-party sending domain. Claude generates drafts; you review and approve; emails go out from your real inbox. This preserves your sender reputation and deliverability.
Does this work with Outlook or just Gmail?+
Both. For Gmail, Claude integrates via the Gmail MCP Connector. For Outlook, we deploy the Claude for Outlook add-in via Microsoft AppSource, which places Claude directly in your Outlook inbox task pane.
3Pricing & Support
What does the $2,500/month include?+
Full technical setup (Claude Desktop, Apollo OAuth, Gmail/Outlook integration, calendar sync), ICP definition and targeting strategy, custom email template library, campaign sequencing and automation, and ongoing optimization and support. No hidden fees — cancel anytime.
Is there a minimum commitment?+
No. Billing is month-to-month and you can cancel anytime. Most clients stay on because the pipeline results compound over time as Claude learns what messaging works for their audience.
What kind of support do you offer?+
Ongoing support is included in the monthly fee. We monitor campaign performance, adjust targeting parameters, refine messaging based on reply data, and troubleshoot any technical issues. You can reach us via email or Slack for faster response.
Do you offer discounts for annual billing?+
We don't currently offer annual billing — we prefer month-to-month so you're never locked into something that isn't delivering results. If you're an agency managing multiple clients, contact us about volume pricing.
Still have questions?
Book a demo and we'll answer them live while showing you how the platform works.